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This Membership/Distance Sales Agreement

1. PARTIES TO THE AGREEMENT

A- Company Name: Poliser İplik Dok. Teks. San. ve Dış. Tic. Ltd. Şti. MERSIS Number: [Not Specified] Tax Office / Tax No: [Not Specified] Address: Yunusemre Mahallesi Kızılpınar Sokak Serhat Lastik no:44/1 16270 Bursa/Turkey Phone: +90 539 841 67 88 E-mail: info@mesoud.com Product Return Address: Yunusemre Mahallesi Kızılpınar Sokak Serhat Lastik no:44/1 16270 Bursa/Turkey

1.2. Consumer/Buyer (*) Information

  • Name/Surname/Title:

  • Address:

  • Phone:

  • E-mail address:

() In the event that the Buyer is a merchant (real or legal person) and/or the invoice for the product subject to the contract is issued in the name of the merchant buyer; the buyer cannot benefit from the provisions of this Agreement and the law aimed at granting special rights and opportunities to consumers, nor from consumer rights.*

2. SUBJECT OF THE AGREEMENT

The subject of this Agreement is the determination of the mutual rights and obligations of the parties in accordance with the provisions of the Law on the Protection of the Consumer No. 6502 (TKHK) and the Regulation on Distance Contracts and all other relevant legal regulations and practices, regarding the purchase/sale and delivery of the product(s) whose qualifications and sales price are specified below, which the CONSUMER (*) ordered electronically from the SELLER's website www.mesoud.com (hereinafter referred to as the "SITE").

The CONSUMER will be able to follow the preliminary information form and the information regarding the distance sales agreement from the "My Account" page to which their membership is linked. The preliminary information form and the distance sales agreement are recorded by www.mesoud.com, and the BUYER can access the texts from the "My Account" page at any time.

3. PRODUCT SPECIFICATIONS AND PRICE (INCLUDING VAT)

3.1- General 3.1.1- The basic characteristics (type, quantity, brand/model, color, piece) of the Good/Service are available on the SELLER's website. The basic features of the product are included both on the relevant page where the product is listed, on the order summary page, and below. 3.1.2- The prices listed and announced on the site are the sales prices. The announced prices and promises are valid until they are updated and changed. The prices announced for a period of time are valid until the end of the specified period. By confirming the order, the CONSUMER enters into a payment obligation. 3.1.3- The sales price of the goods or services subject to the contract, including all taxes, is shown in the table below.

3.2- Product Specifications

3.3- Payment and Delivery

  • Total Product Price Excluding Shipping:

  • Shipping Fee:

  • Installment Difference: {{installment_difference}}

  • Total Order Price:

  • Order Date:

  • Person to be Delivered:

  • Payment Method and Plan:

  • Delivery Address:

3.4- Invoice Information (*)

  • Buyer Name/Surname/Title:

  • Company Name/Tax Office/Number: {{tax_office}} {{tax_number}}

  • Buyer Invoice Address:

() The invoice will be delivered to the delivery address along with the order during order delivery.*

4. RIGHT OF WITHDRAWAL

4.1. The CONSUMER has the right to withdraw from the contract by rejecting/returning the goods within 15 (fifteen) days from the date of delivery to themselves or to the 3rd person/organization at the address indicated, without assuming any legal and criminal liability and without stating any reason. 4.2. In order to exercise the right of withdrawal, it must be notified to the SELLER within the withdrawal period; in writing to the SELLER's address at Yunusemre Mahallesi Kızılpınar Sokak Serhat Lastik no:44/1 16270 Bursa/Turkey or via a continuous data carrier by e-mail to info@mesoud.com or through an easy return request via the website or mobile application. 4.3. While exercising the right of withdrawal, the CONSUMER shall deliver to the SELLER:

  • The invoice of the product delivered to the CONSUMER or the person designated by the CONSUMER as the Person to be Delivered,

  • The products to be returned complete and undamaged, together with their box, packaging, standard accessories, and attachments, if any (*).

() Returns of unpacked, used, destroyed, etc. products are not accepted and their price is not refunded. The customer is obliged to return the product in the condition in which it was delivered to them, and if used, to compensate for the loss in the commercial value of the goods due to use. If it is thought that the products are damaged during shipment or if there is any deficiency or damage in the product, it is necessary to return the product to the courier making the delivery, keep a record with the cargo company, and deliver the product. Because once the product is received, you accept that the cargo company has fully fulfilled its duty. Therefore, the SELLER does not accept any responsibility.*

4.4. If more than one product is intended to be returned within the scope of the right of withdrawal, the CONSUMER must return all the products they wish to return at once. If more than one product intended to be returned is sent separately within the return period, the shipping fee for the return of only the first sent product belongs to the SELLER, and the shipping fee for the other products will belong to the CONSUMER. 4.5. If the value of the product returned by the CONSUMER within the framework of the right of withdrawal decreases due to the CONSUMER's fault or if the product is destroyed due to the CONSUMER's fault, the CONSUMER must compensate the SELLER for the value or the decrease in value of the product. 4.6. The SELLER shall immediately initiate initiatives with the relevant bank to refund the product price to the CONSUMER's bank account or credit card account appropriately to the payment instrument used by the CONSUMER when purchasing, within 10 (ten) days at the latest from the date the withdrawal notification reaches them. 4.7. As long as the CONSUMER sends the product/service to be returned within the scope of the right of withdrawal to the SELLER with the SELLER's contracted cargo company specified in this Agreement, the return shipping cost belongs to the SELLER. If there is no branch of the SELLER's contracted cargo company in the place where the CONSUMER is located for the return, the CONSUMER can send it with any cargo company; in this case, the cargo cost belongs to the SELLER. If the CONSUMER sends the goods to be returned with a cargo company other than the SELLER's contracted cargo company specified in this Agreement, the SELLER is not responsible for the return shipping cost and the damage the goods may suffer during the cargo process. The transportation fee for the products sent to the SELLER without a withdrawal notification will be covered by the CONSUMER. The CONSUMER knows and accepts that they will pay the said transportation fee in this case. If this right is exercised, it is mandatory to return the original invoice along with a copy of the cargo delivery report indicating that the product delivered to the 3rd person or the CONSUMER has been sent to the SELLER. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be refunded. 4.8. With the exercise of the right of withdrawal, the ancillary contracts between the CONSUMER and the SELLER expire without the obligation to pay costs, compensation, or penalty clauses.

5. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

5.1. The CONSUMER cannot exercise the right of withdrawal in the following contracts: a) Contracts regarding goods or services whose price changes depending on fluctuations in the financial markets and which are not under the control of the SELLER. b) Contracts regarding products prepared in line with the requests or personal needs of the CONSUMER. c) Contracts for the delivery of perishable goods or goods that may expire. ç) Contracts regarding products whose protective elements such as packaging, tape, seal, package have been opened after delivery; and whose return is not suitable in terms of health and hygiene (such as underwear, swimwear and beachwear, cosmetics). d) Contracts regarding products that mix with other products after delivery and cannot be separated by nature. ğ) Contracts regarding services performed instantly in an electronic environment and intangible goods delivered instantly to the BUYER.

6. GENERAL PROVISIONS

6.1. The CONSUMER declares that they have read the preliminary information regarding the basic qualifications, sales price, payment method, delivery, and other information of the product(s) on the SITE and is informed about them, and has given the necessary confirmation in the electronic environment regarding these matters. 6.2. The CONSUMER will make the payment in advance or in installments via credit card or debit card; the products will be delivered to the Delivery Address by cargo within 30 (thirty) days at the latest from the day the order is transmitted to the SELLER. 6.3. Even if the CONSUMER is not present at their address at the time of delivery, the SELLER will be deemed to have fulfilled their performance completely and fully. For this reason, the CONSUMER shall bear all kinds of damages arising from the late receipt of the product by the CONSUMER and the expenses incurred due to the product waiting in the cargo company and/or the return of the cargo to the SELLER. 6.4. The shipping fee, which is the product delivery cost, is not included in the product price; it will be paid by the CONSUMER. 6.5. No responsibility can be imposed on the SELLER if the products cannot be delivered within the period specified in this Agreement and/or as promised due to the fault or negligence of the CONSUMER. In case there is no branch of the cargo firm where the CONSUMER is located, the CONSUMER must receive the product from another close branch of the cargo firm notified by the SELLER. For products indicated as 'estimated delivery date' on the website, the delivery date is stated as an estimate and this expression does not contain any commitment. 6.6. If the supply of the product subject to the order becomes impossible, the SELLER notifies the CONSUMER of this situation within the delivery period of the product specified in the contract and returns the total price to the CONSUMER within 10 (ten) days. 6.7. Unless otherwise stipulated in writing by the SELLER, the CONSUMER must have fully paid the price before receiving the product. In cash sales, if the product price is not fully paid to the SELLER before delivery, and in installment sales, if the due installment amount is not paid, the SELLER can unilaterally cancel the contract and not deliver the product. 6.8. After the delivery of the product, if the credit card belonging to the CONSUMER is used unfairly or unlawfully by unauthorized persons, or if the relevant bank or financial institution does not pay the product price to the SELLER for any other reason or if the payment is canceled, the product is returned to the SELLER by the CONSUMER within 7 (seven) days at the latest, with all expenses belonging to the CONSUMER. In this case, the shipping cost belongs to the CONSUMER. The SELLER's other contractual-legal rights, including following up on the product price receivable without accepting the return, are reserved in any case. The SELLER will not have any responsibility for payments made to the SELLER by the bank and/or financial institution, but for which a failure code is sent by the bank and/or financial institution for any reason. 6.9. If the SELLER cannot deliver the product(s) subject to the contract within the deadline due to force majeure, weather conditions preventing delivery, interruption of transportation, and other extraordinary situations, they will notify the CONSUMER of this situation. In this case, the CONSUMER may use one of the rights to (i) cancel the order, (ii) replace the product(s) subject to the contract with a precedent, if any, and/or (iii) postpone the delivery period until the force majeure/preventive situation disappears. If the CONSUMER cancels the order, the total amount paid is paid to them in cash and in full within 10 (ten) days. In payments made by the CONSUMER via credit card, the product(s) amount is returned to the relevant bank within 10 (ten) business days after the order is canceled by the CONSUMER. Since the reflection of this amount to the CONSUMER accounts after its return to the bank is entirely related to the bank transaction process, the CONSUMER knows and accepts that it will not be possible for the SELLER to intervene in any way for possible delays, and that the SELLER is not responsible for the time it takes for the amount returned to the credit card by the SELLER to be reflected to the CONSUMER account by the bank.

7. COMPETENT COURT FOR DISPUTE RESOLUTION

Consumer Arbitration Committees and Consumer Courts in the place where the CONSUMER purchased the goods or services and where their residence is located are authorized for the resolution of disputes that may arise from this contract, up to the limit announced by the Ministry of Trade. Provincial/district consumer arbitration committees are authorized regarding consumer demands in line with the lower and upper limits specified in the 1st paragraph of Article 68 of the Law on the Protection of the Consumer No. 6502.

I have read and approve the distance sales agreement.